The classic scene Supervisor: Hey – you aren’t wearing your earplugs. That’s the third time this week! Employee: I know I know! But I just can’t hear Joe’s instructions! I had to take them out. It’s not my fault! This classic interaction is played out everyday in the workplace. Employees, who struggle to hear, may remove their hearing protection temporarily and some may simply stop wearing hearing protection altogeth- er. This response is likely to create a much bigger permanent communication problem: noise-induced hear- ing loss. In the meantime, worker complaints like this one may cause an employer to wonder:
“Is it reasonable to expect my employees to hear the sounds they need while they are wearing hearing pro- tection?” After all, it does seem a bit counterintuitive to block the same sounds the wearer is trying to hear.
Understanding how hearing protection changes sound is an important step towards ensuring employees are appropriately protected from hazardous sound without impeding their safety or productivity. Hearing pro- tection, worn properly, will decrease all sounds: both unwanted sounds (noise) and useful sounds such as speech and warning signals. With some attention, most communication issues can be resolved or at least improved. This article explains how hearing protection affects auditory communication and suggests approaches to overcoming difficult listening situations. The ears on overdrive The human hearing mechanism works most effectively at low and moderate sound levels. High sound lev- els, 85 dBA or greater, overdrive the auditory system and introduce distortion within the ear itself. Like the poor fidelity of overdriven speakers, overdriven ears cause signals to lose clarity, making speech difficult to understand. Wearing earplugs or earmuffs in a high noise environment is comparable to wearing sunglasses in intense sunlight. The filtering decreases the intensity and glare of bright sunlight to permit a more relaxed viewing experience. Like the photos in Figure 1, a day at the beach without sunglasses is harsh, causes squinting and perhaps a headache and early fatigue. But viewed through sunglasses the scenery is much more pleasant, the details easier to discern and the shadows and colors apparent. Likewise, hearing protec- tion reduces the overall sound input that reaches the inner ear, allowing the auditory system to work more comfortably and effectively. It takes two to communicate Wearing hearing protection causes other changes. First, is a phenomenon called the occlusion effect. When the ears are blocked or plugged, external sounds become softer, but internal sounds seem louder and “echo” inside the head. People describe their own voice as “booming” or like “talking in a barrel.” As a result, when wearing hearing protection, employees are likely to speak more softly. Secondly, people tend to talk more quickly when wearing hearing protectors in noisy environments. The combination of talking more softly and quickly has obvious implications; the listener has more difficulty understanding the speaker. In the opening scenario, the employee removed his hearing protection to hear better, however, the speaker is still talking less loudly and too quickly, and the listener is hearing the factory sound at high levels. The problem isn’t solved by removing hearing protection and will only become worse over time as hearing is damaged.
Figure 1 - Visual analogy demonstrating how sunglasses
improve vision by reducing visual overload.
Biological Detection Equipment
Hazardous Material Transportation
Radiation Detection
Chemical Detection Equipment
Radiation Decontamination
Respiratory Protection
Protective Clothing
HazMatShower.com
800/589-2849
Heath Consultants Inc.
800/432-8487
Hexarmor
616/459-4144
Honeywell Analytics
800/323-2000, www.honeywellanalytics.com
ICx Technologies ; ;
800/391-4527
Idaho Technology Inc. ;
801/736-6354
Impacto Protective Products Inc.
613/966-0062, www.impacto.ca
Industrial Scientific Corp.
800/338-3287, www.indsci.com
INFICON ;
800/223-0633
Instinct Performance Hand
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International Medcom
707/823-0336
Interscan Corp.
703/796-6063
J. J. Keller & Associates Inc.
800/843-3174
Kappler Inc.
800/600-4019
Kimberly-Clark Professional
800/255-6401, www.kc-safety.com
KWJ Engineering Inc. ;
800/472-6626
L P Royer Inc.
819/549-2100
Landauer Inc.
708/755-7000
Laurus Systems Inc. ;
410/465-5558
LIFE Corporation
800/700-0202, www.lifecorporation.com
Magid Glove & Safety Mfg. Co. LLC ; ;;
800/444-8030
MAPA Professional
800/537-2897
MCR Safety
800/955-6887
MITI Mfg. Co. Inc.
866/545-6484, www.mitico.com
Mil-Ram Technology Inc. ;
888/464-5726, www.mil-ram.com
Mirion Technologies Dosimetry Services Division
800/251-3331
Moldex-Metric Inc.
310/837-6500
Morphix Technologies ;
800/808-2234
MSA ;
800/672-4678, www.msanet.com
Nasco Industries Inc.
812/254-7393, www.nascoinc.com
National Safety Apparel Inc.
216/941-1111
Nextteq LLC ;
877/312-2333, www.nextteq.com
Occupational Health Dynamics
888/464-3872
Optics Laboratory
626/350-1926
Pelsue Company Inc.
303/936-7432
Photovac Inc. ;
781/290-0777
Protective Apparel Team
866/723-3212
Protective Industrial Products
800/262-5755
PureAire Monitoring Systems ;
847/726-6000
Quest Technologies, a 3M Company
262/567-9157
QRP Gloves Inc.
520/790-3533
Ritz Safety ;;;;;;; ;
800/451-3077
Ronco Protective Products ;
905/660-6700
RWC Testing & Lab Supplies ;
915/852-3375
S. E. International Inc. ;
800/293-5759
Safetec of America Inc. ; ; CR
716/895-1822
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